At Carts Guru, we take the privacy of every individual seriously. In a world where everyone is bombarded with messages, it's essential to differentiate between wanted and unwanted communications.
If you want to setup general opt-in modes (this article is for individual contacts), please consult the following article.
If you want make an extra effort, you can choose to deliver messages to your customers only during certain hours. Read this article to find out more.
How to manually opt-out a contact
Important: Carts Guru automatically opts-out a contact whenever they have unsubscribed or communicated that they want to stop receiving communications from you. If you want to manually opt someone out, follow these instructions:
1. Go to Contacts.
2. You will see a list of all your contacts. Click on the user you would like to opt-out.
3. In the right side of the screen, you will see a section with the contact's details. Go to Communication Preferences, where you will find the email and SMS opt-in preferences.
4. If the button is green, it means that the contact is opted-in and will receive communications.
5. To disable this, just click on the button next to the communication you want to opt the user out of.