What happens if I use all my active contacts and email credits in my billing cycle?

• If you use all contacts for the month, you won’t be able to email additional (different) customers until your next billing cycle
• If you don’t upgrade your plan within 48 hours, new customers visiting your site will not be added to the database
• If you have email credits remaining, you may continue emailing the same customers you have already mailed in that billing cycle
• If you use all email credits for the month, you won’t be able to send more emails until your next billing cycle
• Your campaigns will be deactivated

To email new customers and reactivate your campaigns in your current billing cycle, you must upgrade your plan in the Accounts and Billing section.

*To avoid interruption of your campaigns, enable auto-upgrade in billing settings. You can indicate a maximum limit for auto-upgrade to ensure you're never charged above your specified budget.