Newsletter campaign (from Scratch)

Depending on the number of messages you want to send when creating a Newsletter campaign, you can do it both from the Campaign or the Workflow section, 

You will create a Campaign if you want to send a single message at a specific time.

To start, head to the Campaign section and click on Add campaign and follow the steps indicated in the platform.

You will create a Time trigger Workflow to send multiple messages at a specific time. For example, for a Black Friday campaign, you might want to send an email followed by an SMS for the non-openers. 

To start:

1. Go to the Workflow section and click on Add Campaign, give it a name, and select goal as 'engagement', since you want your users to open, read, and click through your newsletter.

3. Decide when you want the campaign to stop. 

4. Select Time Trigger as you want all the newsletters sent at the same time. Then select the date and time you want the newsletter to send.

5. Select if you want the campaign to be recurring. If you will be sending your newsletter weekly or monthly you can select one of these options, then before each month’s email is sent out simply update the template you select.

6. Choose the audience. You can choose the Match Everyone one to target all your contacts base.

7. Create your workflow. If you are sending one newsletter in the one language just click action, add email, select the template and you’re done!

8. If you want to send multiple templates in different languages, you first select a condition, language, equals exactly, then input your first language (ie English). Select true > action > email, then add the English template.

9. Go back to the initial condition, select failure and add another condition, like language equals exactly French, and complete the above process. You can continue this process to add a Spanish email template as well (or any other language, for that matter).