At Carts Guru, we take the privacy of every individual seriously. In a world where everyone is bombarded with messages, it's essential to differentiate between wanted and unwanted communications.
We recommend that every customer uses our general opt-in modes for all their contacts. If you need help with this, please consult the following article.
How to manually opt-out a contact
Important: Carts Guru automatically opts-out a contact whenever they have unsubscribed or communicated that they want to stop receiving communications from you. If you want to manually opt someone out, follow these instructions:
1. Go to Contacts.
2. You will see a list of all your contacts. Click on the user you would like to opt-out.
3. In the right side of the screen, you will see a section with the contact's details. Go to Communication Preferences, where you will find the email and SMS opt-in preferences.
4. If the button is green, it means that the contact is opted-in and will receive communications.
5. To disable this, just click on the button next to the communication you want to opt the user out of.